FAQ

Ordering

How Can I Place an Order?

Ordering crystals from our website is easy! Simply browse our collection, select the items you love, and add them to your cart. Proceed to checkout, fill in your shipping and payment details, and confirm your order.

Are there any discounts or promotions available?

Yes, we often run promotions and discounts on our crystals and jewelry. Keep an eye on our website or subscribe to our newsletter to stay updated on the latest deals and offers.

Can I make a custom order?

We are always looking to grow our catalog. If there is a specific crystal style or design you are looking for, please let us know. We will see if we can track it down for you!

Do you offer Gift Wrapping Services?

Absolutely! We are strong advocates of gifting clear quartz. We offer custom branded pouches and paper, and can include a special note. Simply contact our team, and we’ll be more than happy to assist you with this.

Shipping & Delivery

How does shipping work?

We hand package and ship every clear quartz order with care. We use trusted services such as USPS, UPS, and FedEx for shipments, and tracking will always be provided for your order. Shipping costs and delivery times may vary depending on your location. Orders over $75 ship for free.

How long does it take to receive my clear quartz after purchasing?

We package orders the same day or the day after they are placed and typically ship them out within 1-2 days, with tracking provided. Depending on your location, you can usually expect your order to arrive in 2-5 days.

Do you offer international shipping

Yes, we offer international shipping for our clear quartz. However, please note that additional shipping fees and import duties may apply depending on your country's regulations. Additionally, not all of our products are available for international shipping. If you need this service, just message us—we're more than happy to help!