At Pure Quartz, we value your satisfaction and strive to provide a seamless shopping experience. Please review our shipping policy to understand the details of your order processing and delivery.

Order Confirmation: Upon placing your order, you will receive an order confirmation email, confirming your purchase and pre-authorization of your credit card. If your item is listed as in stock on our website, it is available for immediate shipment.

Order Shipment: Orders will be shipped within 1-3 business days from the date of your order. You will receive tracking information within 24 hours of your order leaving the warehouse. Please check your email for tracking updates. If you do not receive tracking information within six business days, please contact us at hello@purequartz.store.

Free Shipping: We offer FREE shipping on all orders over $75.00. This promotion applies to standard shipping within the United States.

Shipping Carriers and Locations: We use reputable carriers like DHL, FedEx, and UPS based on the size, weight, and your location. For larger orders, we collaborate with a network of freight forwarders. Products ship from the United States. Any queries can be directed to hello@purequartz.store.

Shipping Process: Every order is hand-packaged by us. Once your order is placed, we locate your crystals and carefully package them for satisfaction and safety. We then create and print off your label, add it to the package, and send it on its way to its new home.

For any inquiries or concerns regarding shipping, please contact us at hello@purequartz.store. We are here to assist you and ensure a delightful shopping experience. Thank you for choosing Pure Quartz.